Protecting Skin During Incontinence: Cleansers, Barrier Creams & Daily Care

Incontinence can make skin red, sore and easily irritated, because moisture and irritants stay in contact with it. Healthcare providers call this incontinence-associated dermatitis (IAD). A simple daily routine of cleanse, protect and contain goes a long way toward keeping skin comfortable.

1. Cleanse gently

  • Clean the skin promptly after each episode.
  • Choose a pH-balanced, no-rinse cleanser or soft personal wipes rather than regular bar soap, which can dry the skin.
  • Pat dry. Don't rub, because friction irritates fragile skin.

2. Protect with a barrier product

Barrier creams and ointments form a layer between the skin and moisture. Common ingredients include:

Ingredient How it's typically used
Zinc oxide Thicker paste-like barrier, often chosen when skin is already red
Dimethicone Lighter, breathable barrier for everyday protection
Petrolatum Ointment-style moisture barrier (for example A&D, Aquaphor, petroleum jelly)

Apply a thin, even layer after each cleansing and follow the product label. Products such as Calmoseptine, A&D and Aquaphor are available in our skin barrier collection.

3. Contain moisture

When to call a healthcare provider

Contact a nurse or doctor if skin is broken, bleeding or blistered, if a rash spreads or doesn't improve within a few days, or if you notice signs of infection such as warmth, swelling, pus or fever. Open wounds and pressure injuries need professional care.

This guide is for general information only and is not medical advice. Always follow product labels and your healthcare provider's instructions.

Brand names mentioned are trademarks of their respective owners and are used only to identify products we sell. MAandPA is not affiliated with or endorsed by these brands.